Quarantine & Isolation Fall 2021

Fall 2021 Location Update

With required vaccinations for students, the University has discontinued its use of area hotels for quarantine and isolation housing. For the fall 2021 semester, the University has reserved a limited number of spaces for undergraduates who live on campus and must quarantine or isolate due to COVID-19.

 

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  • Required of All Students

    For all students, whether vaccinated or not, if a medical professional directs you to isolate or quarantine due to a COVID-19 diagnosis or exposure, you must comply with that directive. We anticipate the following options for students directed to quarantine or isolate:

    • For undergraduates who live on campus: You may quarantine/isolate in our spaces at Deacon Station apartments (food will be delivered to you daily).
    • For undergraduates who live off campus or in University-sponsored housing (e.g., Deacon Station, Crowne apartments): You may quarantine/isolate at your off-campus residence.
    • All students may choose to complete their quarantine/isolation in another location while following CDC guidelines for isolation precautions.
  • Update to Declination Procedure

    We no longer have a Declination of University Quarantine/Isolation Housing process. Students will quarantine based on the criteria shown above. Students should consider the following questions in thinking about quarantining off campus or at your permanent address:

    • Where will you go to isolate/quarantine? 
    • How will you travel to your isolation/quarantine location (if applicable), knowing you must avoid public transportation? 
    • What will you need to take with you?
    • What arrangements will you need to make for food or other necessities?  
    • Which family members/friends could you call on for logistical or other support if needed? 
  • Contact Tracing & Case Investigation Process

    COVID Exposure Flow Chart

    For the 2021-22 Academic Year, the University’s case investigation and contact tracing functions for students will be carried out by Wake Forest BestHealth who can be reached at wfuwellness@wakehealth.edu and 743-223-4217. Their business hours are Monday through Friday from 8:00 a.m. to 4:30 p.m and Saturday & Sunday 10:00 a.m. to  4:00 p.m. 

    The Student Health Service will continue to provide diagnostic testing to symptomatic individuals and can be reached at 336-758-5218 Monday through Friday from 8:30 a.m. to 5:00 p.m.  and Saturday & Sunday from 12:00 p.m. to 4:00 p.m. 

    The Office of Residence Life and Housing will conduct quarantine/isolation intake between 8:30 a.m. and 6 p.m. Monday thru Friday and 11 a.m. and 5 p.m. on Saturday & Sunday. Intake information received outside those hours will be processed the next day.  The Office of Residence Life and Housing can be reached at 336-758-5185 or intake related inquiries can be directed to getwell@wfu.edu 

    If at any time there is a medical emergency, please call 911.

  • COVID After-Hours Information

    Should you find yourself navigating COVID-19 concerns after hours, please refer to the scenarios and resources below. 

    I’m not feeling well and think I could have COVID-19.

    • If you are not feeling well, particularly if you have symptoms consistent with COVID-19, please contact the Student Health Service at 336.758.5218 (Monday-Friday 8:30-5:00 and Sat-Sun 12-4), if it is after operating office hours, please email apptshs@wfu.edu (replies will be sent during clinic hours) to set up Diagnostic Testing as soon as possible.  
      • While there is a 24/7 nurse on-call to answer medical questions, they are unable to schedule appointments after hours.
    • In the interim, you should self-isolate in your bedroom, wear a mask if you have a roommate, and only leave your room when necessary. You should not attend any face-to-face activities on campus (including classes). 
    • You can ask a friend to get you food and drop it off at your door or you can order food delivery and only leave your room to get it; you must be masked to pick it up.
    • You may also choose to go ahead and leave campus. Students may quarantine/isolate in another location as long as you follow the guidelines from the CDC for quarantine or isolation to reduce the risk of transmission to others. ​

    I’ve gotten a positive test result for COVID-19.

    • If you have tested positive for COVID-19,  you are required to email your test results to wfuwellness@wakehealth.edu and Wake Forest BestHealth will be in touch to begin the case investigation process. You are required to answer their call and participate in the case investigation process. 
    • You are also required to isolate for 10 days from the date of specimen collection of a positive test (for students who have never developed symptoms) or the first day of symptoms, even if you are fully vaccinated. 
      • If you live on-campus, Residence Life and Housing will be in touch with you about your plans for isolation once the case investigation process is completed by Wake Forest BestHealth.
    • In the interim, you should self-isolate in your bedroom, wear a mask if you have a roommate, and only leave your room when necessary. You should not attend any other face-to-face activities on campus (including classes). 
    • You can ask a friend to get you food and drop it off at your door or you can order food delivery and only leave your room to get it; you must be masked to pick it up.
    • You may also choose to go ahead and leave campus. Students may quarantine/isolate in another location as long as you follow the guidelines from the CDC for quarantine or isolation to reduce the risk of transmission to others

    For students who have provided proof of vaccination, the CDC has information on breakthrough infections.


    Someone in my living unit is sick or has tested positive for COVID-19.


    What students should expect if you have been exposed to someone with COVID-19:

    • If you are fully vaccinated with an FDA-approved vaccine and you were exposed to someone who tests positive for COVID-19, you will not be required to quarantine if you remain asymptomatic, but you will need to be tested 3-5 days after exposure and wear a mask based on current CDC guidelines. You will get an email from wfuwellness@wakehealth.edu to schedule this appointment.  
    • If you are unvaccinated or partially vaccinated with an FDA-approved vaccine and you know you were exposed to someone who tests positive for COVID-19, you should self-quarantine immediately. Quarantine in a private bedroom, and only leave when necessary. You should not attend any face-to-face activities on campus (including classes). 

    For mental health support, contact the University Counseling Center 24/7 at 336.758.5273

 

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    I am a..

  • Student who has provided proof of vaccination

    COVID Exposure Flow Chart

    (i.e. I am two weeks past my final dose of a FDA-authorized vaccine:  2nd shot of Pfizer or Moderna or single shot of Johnson & Johnson)

    • A contract tracer will communicate with you if you are named as a contact of a COVID-positive person. You will be asked about any symptoms you may have developed and told to contact Student Health Service if any do develop. You will not be required to quarantine if you remain asymptomatic, but you will need to be tested 3-5 days after exposure and wear a mask based on current CDC guidelines.
    • Fully vaccinated students should conduct a daily self-screening for COVID-19 symptoms. 
    • If you develop symptoms of COVID-19, you should contact your primary care provider, or Student Health Service at 336.758.5218 apptshs@wfu.edu;  or email wfuwellness@wakehealth.edu.  The medical provider will assess the need for COVID-19 testing and discuss the symptoms. Students should self quarantine while waiting to be seen by the Student Health Service or their medical provider.  
    • Students who are fully vaccinated but test positive for COVID-19 will be required to isolate (see below for process).
  • Student who is not fully vaccinated (including those with exemptions)

    COVID Exposure Flow Chart

    (i.e. I am less than two weeks past my final dose of an FDA-authorized vaccine: 2nd shot of Pfizer or Moderna or single shot of Johnson & Johnson, OR I have an approved medical or religious exemption from COVID-19 vaccination)

    • A contract tracer will call you if you are named as a contact of a COVID-positive person. 
    • If you have been in contact with a COVID-positive person and need to quarantine, you will receive a secure message in the Student Health Portal with guidance and next steps. You will receive a text message telling you to check your Student Health Portal.
    • If you know you were exposed to someone who tests positive for COVID-19, you should begin to self-quarantine immediately and email wfuwellness@wakehealth.edu for guidance. A medical professional will contact you to discuss your next steps. While awaiting further guidance from the University, quarantine in a private bedroom, and only leave when necessary. You should not attend any other face-to-face activities on campus (including classes).
    • Students who are partially vaccinated or unvaccinated must continue important public health practices to keep our communities safe:
      • Conduct a daily self-screening
      • Wear a mask indoors except when in a residence hall room Maintain social distance
      • Avoid large gatherings
      • Avoid poorly ventilated spaces
      • Wash your hands often and thoroughly with soap and warm water (if not available, using a hand sanitizer with at least 60% alcohol can be an alternative.)
      • Cover your nose and mouth when you cough or sneeze.
      • Avoid touching your face.
      • Clean and disinfect high-touch surfaces like counters, chairs, handrails, phones, faucets, etc.

 

""What is Quarantine?

Quarantine separates students who have been exposed to a COVID-positive person from others. This enables us to see if they develop infection (with or without symptoms), and keeps them from potentially spreading the virus.

""What is Isolation?

Isolation separates people who have a confirmed case of COVID-19 from the rest of the campus community. Students with symptoms of COVID-19 are also isolated until testing and evaluation are completed to determine if their illness is related to COVID-19. Students in isolation may or may not feel sick. Being away from others keeps COVID-positive students from potentially infecting people in the campus community.

    Quarantine FAQ

  • Who needs to quarantine?

    COVID Exposure Flow Chart

    • Partially-vaccinated (i.e., they have not reached 2 weeks after their final dose of an FDA-authorized vaccine) or unvaccinated students who are a known contact of a COVID-19 positive person must quarantine. 
    • Fully vaccinated students who are a contact of a known COVID-19 positive person are not required to quarantine as long as they do not develop symptoms after exposure. If they do develop symptoms, they should self-isolate and contact the Student Health Service for testing and email wfuwellness@wakehealth.edu to determine their next steps and will receive further instructions.
  • How long is quarantine?

    10 days from the date of last exposure to a COVID-positive person. Students in quarantine can view their anticipated release date (with their current WFU login) at go.wfu.edu/releasedate. Note: the posted date will be set with current medical guidance and will only be adjusted based on new medical guidance or a change in medical condition.

  • Can I decline quarantine?

    No, if you have been assigned to Quarantine or Isolate, this determination has been made by our medical professionals. This is not a situation where a student (or their family) can ask for an appeal or change the outcome. Compliance is required. Student Code of Conduct.

    • Students who are not compliant with quarantine requirements will be referred to Student Conduct for non-compliance and adjudication through the Student Code of Conduct.
  • Can I quarantine off-campus?

    Yes, students may quarantine/isolate in another location that meets current CDC quarantine/isolation guidelines

    Additionally, students residing on- or off-campus who are permitted by the University to quarantine/isolate in non-Wake Forest designated isolation/quarantine spaces are expected to follow the guidelines from the CDC instructions for quarantine or isolation to reduce the risk of transmission to others. ​

  • Can I attend classes?

    You will not be able to attend in-person classes during quarantine. You will receive an email from Student Health Service notifying you of this restriction and it will be the student’s responsibility to communicate with their faculty members. You may forward the email you received from Student Health Service to your faculty and/or inform them of your absence and work with them on completing assignments.

  • How will I be taken care of while in quarantine?

    Students will receive calls from the clinical staff at WF BestHealth for symptom monitoring, care, and other support.

  • What do I need to take with me to quarantine?
    • Comfortable clothing and shoes. Enough for at least a week.
    • Masks/face coverings
    • Favorite snacks
    • Water bottle
    • Toiletries: toothbrush/toothpaste, soap/body wash, shampoo and hair care, skin care products, deodorant, feminine hygiene products, eye care, etc.
    • Glasses or contacts/solution if needed
    • Laptop and charge cord
    • Charge cord for other devices
    • Medications (Rx and over-the-counter pain medication, etc.)
    • Class materials: readings, textbooks, notebooks, etc.
    • Personal documents: Deacon OneCard, wallet, insurance card, photo ID, etc.
      • important contact numbers
  • How will I know when I’m being released?

    You will receive a secure message in your Student Health Portal on the morning you are due to be released. This could be a different day than you originally anticipated or were told, to inform you when your quarantine period is over. 

    • Once you agree to and sign the Quarantine Release Form in that message, an automated email will go to the Student Health Service, and the COVID Housing Team, and others will be notified, as applicable. Students will be informed of the check out process upon completion of that form. 
    • If you do not receive a form that morning, your quarantine is not over and you must remain in quarantine until you receive that form.
    • You can view your anticipated release date (with your WFU login) at go.wfu.edu/releasedate

 

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    Isolation FAQ

  • Who needs to isolate?

    COVID Exposure Flow Chart

    Any student (vaccinated or not) who tests positive for COVID-19 will be required to isolate. 

     

  • How long is isolation?

    10 days from the date of specimen collection of a positive test (for students who have never developed symptoms) or symptom onset, even if you are fully vaccinated. For release, they must also meet the following CDC criteria for release from isolation precautions: be at least 24 hours with no fever (without the use of fever-reducing medication like acetaminophen or ibuprofen) and other symptoms of COVID-19 are improving.

    • Loss of taste and smell may persist for weeks or months after recovery and need not delay the end of isolation​.
  • Can I decline isolation?

    No, if you have been assigned to Quarantine or Isolate, this determination has been made by our medical professionals. This is not a situation where a student (or their family) can ask for an appeal or change the outcome. Compliance is required. Student Code of Conduct.

    • Students who are not compliant with isolation requirements will be referred to Student Conduct for non-compliance and adjudication through the Student Code of Conduct.
  • Can I isolate off-campus?

    Yes, students may quarantine/isolate in another location that meets current CDC quarantine/isolation guidelines

    Additionally, students residing on- or off-campus who are permitted by the University to quarantine/isolate in non-Wake Forest designated isolation/quarantine spaces are expected to follow the guidelines from the CDC instructions for quarantine or isolation to reduce the risk of transmission to others. ​

  • Can I attend classes?

    You will not be able to attend in-person classes during isolation. 

  • What should I take with me to my isolation location?
    • Comfortable clothing and shoes. Enough for at least a week.
    • Masks/face coverings
    • Favorite snacks
    • Water bottle
    • Toiletries: toothbrush/toothpaste, soap/body wash, shampoo and hair care, skin care products, deodorant, feminine hygiene products, eye care, etc.
    • Glasses or contacts/solution if needed
    • Laptop and charge cord
    • Charge cord for other devices
    • Medications (Rx and over-the-counter pain medication, etc.)
    • Class materials: readings, textbooks, notebooks, etc.
    • Personal documents: Deacon OneCard, wallet, insurance card, photo ID, etc.
      • important contact numbers
  • How will I be taken care of while in Isolation?

    Students will receive calls from the clinical staff at WF BestHealth for symptom monitoring, care, and other support. 

  • How will I know when I’m being released?

    You will receive a secure message in your Student Health Portal on the morning you are due to be released. While this could be a different day than you originally anticipated or were told, SHS will inform you when your isolation period is over. 

    • Once you agree to and sign the Isolation Release Form in that message, an automated email will go to the Student Health Service, and the COVID Housing Team, and others will be notified, as applicable.
    • Students at the designated Q&I location who complete their Release Form will be informed of the check out process.  

    If you do not receive a form that morning, your isolation is not over and you must remain in isolation until you receive that form.

    You can view your anticipated release date (with your WFU login) at go.wfu.edu/releasedate

 

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    Q & I Support & Services

  • Meal and Food Delivery

    Upon check-in, the welcome email will include a link to the Meal Preferences Form. This will allow you to indicate which meals you want each day and any dietary restrictions you may have.  Meals will only be provided to students if they fill out the meal request form. Forms must be submitted prior to 3 p.m. for meal delivery to begin on the same day.

    Meals will be delivered once per day between 4:00 pm – 5:00 pm which will include dinner for that day along with breakfast and lunch for the next day. Food will be left outside of the exterior door of the apartment unit by Harvest Table team members.

    There are microwaves, refrigerators, and ovens available in each apartment.

    If you are checking into Q/I after 3 p.m. you may pick up a meal kit from the office of Residence Life and Housing in Maya Angelou when checking in. Alternatively, you may send a friend to the Pit or North Dining Hall with your student ID number where they will be provided a to-go box to bring food back to you. Your account will be charged one meal swipe for either of these options.

    There is also an option to use WFU Harvest Table grocery delivery service via GrubHub (steps listed here), which includes many items found in our convenience stores around campus such as personal hygiene items, snacks, fruit, and many others. Items from the Grocery Delivery program can be paid for using deacon dollars, food dollars, or credit card. Orders will be delivered during the daily meal delivery time Mon-Fri and must be made 24 hours in advance.

    You may also order from other food delivery services such as Instacart, Grubhub, etc. (prepaid orders only). The order must be delivered directly to the outside of the apartment entry door (no contact service) by the delivery service.

  • Ordering Deacon Dining groceries through Grubhub
    • Log into the Grubhub app with your WFU email 24 hours in advance of your desired delivery time
    • Choose Delivery
    • Choose 336 Market
    • Select 15 or more items to be delivered to you
    • Your driver will contact you in advance of your delivery to confirm time of delivery
    • Delivery times for groceries are the same as normal meal delivery.
  • Laundry

    Each apartment at Deacon Station has a washer and dryer and will be stocked with detergent for student use. Linens and other limited supplies will also be provided in the apartments. 

  • Concerns

    Students’ concerns or complaints should be sent or directed to the department managing the root of the concern: Housing, Dining, Information Technology, etc. Families can always contact their student directly via their cell phone or email getwell@wfu.edu if they need additional help.

  • Fire Alarm Procedure

    In the event of a fire alarm, you must:

    • Put on a surgical mask before exiting your bedroom.
    • Maintain a minimum distance of 6 feet from others and the greatest distance possible when able.
    • Avoid touching commonly used surfaces.
  • Technology

    If you are having trouble with Wake Forest University technology, call 336.758.4357 or email help@wfu.edu or submit a ticket online. For issues with cable or internet at Deacon Station, please contact the Deacon Station staff at 336.765.7171 or deaconsstationleasing@premierpmtx.com.

  • Wellbeing Support

    Being in quarantine or isolation can be stressful or cause anxiety. Everyone reacts differently to stressful situations. Dealing with COVID-19 can be especially stressful because of the unknowns and frequent news coverage. Take breaks from watching, reading or listening to news stories, including social media. Those with pre-existing mental health conditions should continue their treatment and be aware of new or worsening symptoms.

    If you would like the support of a counselor, chaplain, or other wellbeing services, visit online supportive services. You can also email the Wellbeing team directly at wakewell@wfu.edu with any non-emergency wellbeing questions or concerns.

  • Thrive Remotely

    A hub of wellbeing resources to support and engage you virtually.

 

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