For Students – I feel sick: What do I do?

  • If you have severe or life-threatening symptoms (shortness of breath, persistent pain in your chest), call 911 or go to the emergency room.
  • If you are experiencing symptoms of COVID-19 and are living at home, isolate yourself and call your healthcare provider.
  • If you are experiencing symptoms of COVID-19 and are living in Winston-Salem, isolate yourself from others and seek medical evaluation through one of the following options:
    • Call the Student Health Service 336-758-5218 or email apptshs@nullwfu.edu.
    • Schedule an appointment at the Wake Forest Baptist Health Urgent Care 743-900-5908 and identify yourself as a Wake Forest student.
    • Off-campus students may call the Faculty/Staff Clinic at 743-223-4217.
    • Have testing done at one of the Novant Health locations.
  • If you are experiencing symptoms of COVID-19, are living in Winston-Salem and have been directed by SneezSafe to contact Student Health Service, take one of the following actions:
    • Call the Student Health Service 336-758-5218 or email apptshs@nullwfu.edu.
    • Schedule an appointment at the Wake Forest Baptist Health Urgent Care 743-900-5908 and identify yourself as a Wake Forest student.
    • Off-campus students may call the Faculty/Staff Clinic at 743-223-4217.
    • Have testing done at one of the Novant Health locations.
  • If you have symptoms and have been tested for COVID-19 at an off-campus location and live on campus, you will need to notify the University by emailing this information to traceshs@nullwfu.edu immediately so we can arrange for isolation housing for you.
  • If you have symptoms and have been tested for COVID-19 at an off-campus location and live off campus, you should isolate yourself and notify the University if you test positive by emailing traceshs@nullwfu.edu.
  • Student Health Service is available Monday-Friday from 9 a.m. to 6:30 p.m. and Saturday and Sunday from 1 p.m. to 4:30 p.m. Nurse triage is available after hours. Please call (336) 758-5218 before coming so we can help to arrange an appropriate appointment.
  • If you got tested for COVID-19 off campus and received a positive test result, you need to submit those results to the University’s COVID-19 Coordinator at covid-coordinator@nullwfu.edu.
  • If you are a student worker experiencing COVID-19 symptoms, test positive for COVID-19, or have been exposed to COVID-19, you should also inform your supervisor. Student workers must be cleared by the Student Health Service before returning to on-site work.

Follow protocols, even after negative test

People infected with COVID-19, even those that don’t have any symptoms of illness, can spread the virus to others. If you believe you have been exposed to someone with COVID, seek medical advice and follow these safety guidelines. Individuals who have been exposed to COVID-19 should quarantine for 14 days from their last exposure. Testing for COVID 19 after a possible exposure can be part of a tool to see if you are infected, but a negative test does not reliably predict if you are or will become infected. It is important to quarantine after an exposure for the full 14 days to prevent the spread of infection to others even if your test is negative.

If you have symptoms of possible COVID-19, you should contact a medical provider to discuss symptoms and possible testing. The medical provider will determine if isolation is necessary. It is important to know that a negative COVID test does not always mean you are not currently infected. It is important to consult with a medical professional to understand your test results. If you are sick you should also follow these additional guidelines:

Stay at home or in your assigned isolation space:

People who are mildly ill with COVID-19 are often able to recover at home. Do not leave, except to get medical care. If you share a living space you should isolate yourself away from others to prevent the spread of infection. Use a separate bathroom if possible and avoid being in common areas when others are present. If you must be near someone, wear a face mask and continue to use practice physical distancing and good hygiene. Do not visit public areas.

Consult medical provider:

Stay in touch with your medical provider. If your symptoms worsen or change, call to speak with a medical provider for advice. If you need an appointment call first. Be sure to get care if you feel worse or you think it is an emergency.

Avoid public transportation:

Avoid using public transportation, ride-sharing, or taxis.